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Le Spécifique Potentialiste améliore la santé du cuir chevelu en préservant sa barrière et en luttant contre les déséquilibres. Le microbiome du cuir chevelu est un écosystème bénéfique de bactéries vivantes naturellement présentes à la surface de la peau et du cuir chevelu.
La santé du cuir chevelu est une préoccupation grandissante avec une augmentation de 79 % des mentions du cuir chevelu en ligne. Un cuir chevelu en santé et équilibré est la base d’une belle chevelure, c’est pourquoi des soins pour le cuir chevelu sont des produits essentiels en salon. Les conversations sur le soin du cuir chevelu et la santé des cheveux étant en plein essor sur les médias sociaux, c’est l’occasion idéale pour les salons de capitaliser sur ces tendances et d’offrir le bon service et les produits adéquats pour un cuir chevelu sain et équilibré.
Comment ça fonctionne?
- LE PRÉBIOTIQUE BIFIDUS protège et fortifie le microbiome contre les agresseurs externes quotidiens.
- LE DÉRIVÉ DE VITAMINE C est un antioxydant qui neutralise l’effet des agresseurs quotidiens responsables du manque de santé des cheveux.
Le Sérum Potentialiste :
- Combat les déséquilibres du cuir chevelu*.
- Préserve la barrière protectrice du cuir chevelu contre les dommages externes**.
- Apaise et calme le cuir chevelu***.
- Procure au cuir chevelu une sensation de fraîcheur, de santé et de force*.
- Rehausse les racines.
- Revitalise le cuir chevelu*.
Il peut être appliqué le jour de la coloration pour apaiser la sensibilité avec une sensation de fraîcheur*, après le lavage, le rinçage et le séchage des cheveux à la serviette.
* Test consommateur.
** Test instrumental.
*** Étude clinique.
Pour qui?
Le Potentialiste est un sérum universel qui peut être utilisé par tout le monde pour préserver la barrière du cuir chevelu et lutter contre les déséquilibres du cuir chevelu plus longtemps. Il peut être utilisé avec d’autres routines Kérastase.
Le Sérum Potentialiste est parfait pour prévenir et traiter les inconforts du cuir chevelu après la coloration ou une décoloration. Le Potentialiste fonctionne avec toutes les gammes Kérastase , alors il est possible de l’appliquer après chaque traitement ou geste. Il apaisera instantanément le cuir chevelu et permettra aux consommatrices de vivre une expérience en salon plus que complète.
- Étape 1 : Rincer, laver les cheveux et sécher à la serviette.
- Étape 2 : Appliquer 3 doses sur le cuir chevelu.
- Étape 3 : Masser délicatement.
Ne pas rincer.
Demander des renseignements sur ce produit
LES FRACTIONS DE PRÉBIOTIQUE BIFIDUS : PROTÈGENT ET FORTIFIENT LE MICROBIOME CONTRE LES AGRESSIONS EXTERNES QUOTIDIENNES. Elles nourrissent et hydratent pour que les bonnes bactéries du cuir chevelu forment une barrière forte et protégée.
UN ANTIOXIDANT À LA VITAMINE C* : NEUTRALISE LES EFFETS NÉFASTES DES AGRESSIONS QUOTIDIENNES CAUSANT LES DÉSÉQUILIBRES DU CUIR CHEVELU. Il protège le cuir chevelu et la racine des cheveux contre l’oxydation.
* Dérivé.
INGRÉDIENTS
AQUA / WATER / EAU ● ALCOHOL DENAT. ● BIFIDA FERMENT LYSATE ● ASCORBYL GLUCOSIDE ● AMINOMETHYL PROPANOL ● PEG-40 HYDROGENATED CASTOR OIL ● CARBOMER ● MANNOSE ● POLYSORBATE 21 ● ALPHA-GLUCAN OLIGOSACCHARIDE ● PHENOXYETHANOL ● GLYCERIN ● PENTYLENE GLYCOL ● POLYMNIA SONCHIFOLIA ROOT JUICE ● FAEX EXTRACT / YEAST EXTRACT / EXTRAIT DE LEVURE ● SODIUM BENZOATE ● MALTODEXTRIN ● LIMONENE ● GERANIOL ● HEXYL CINNAMAL ● BENZYL BENZOATE ● BENZYL ALCOHOL ● LACTOBACILLUS ● LINALOOL ● CITRAL ● PARFUM / FRAGRANCENotes et avis
Boss lady 8
51.745885708E12 25-04-28
Works wonders!
[This review was collected as part of a promotion.] I have had itchy scalp for years and thought I needed dandruff shampoo. I started using this 3 years ago and haven’t used dandruff shampoo since. Love and highly recommend this product.
Publié à l'origine sur kerastase-usa.com
Jeanetta
51.745332214E12 25-04-22
Great product
[This review was collected as part of a promotion.] It helped my scalp with dryness and itchiness . My scalp feels more hydrated.
Publié à l'origine sur kerastase-usa.com
Abtastic
51.745335814E12 25-04-22
The only thing that works for itchy, dry scalp
[This review was collected as part of a promotion.] I live at elevation and in the winter my scalp gets super dry and itchy no matter what I do. This hair & scalp serum is the only thing that helps soothe my scalp and stop the itching. I love it!
Publié à l'origine sur kerastase-usa.com
Ajackson
51.745335814E12 25-04-22
Great serum
[This review was collected as part of a promotion.] Great for a leave in serum or a finishing to help with fly aways. Also smells great
Publié à l'origine sur kerastase-usa.com
Beautypie
31.745006862E12 25-04-18
Nice Scent, But Just Okay Results
I tried the Kérastase Potentialiste Serum and while it smelled really nice and felt pleasant to apply, I didn’t notice any major difference in my scalp or hair overall. It wasn’t bad, just not as effective as I was hoping. Probably better for someone looking for a lightweight, fragrant serum rather than targeted results.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hi Beautypie! We are sorry to hear that our Potentialiste Hair & Scalp Serum did not meet your expectations. We strive to deliver products that will be 100% satisfactory to our consumers and want to know when these expectations are not met. We will be sure to forward your feedback to our team.
Shooper
51.744940702E12 25-04-17
Helps keep my scalp in great shape!
I have psoriasis all over my scalp and this has helped tremendously! My scalp is less flakey and less itchy!
Publié à l'origine sur kerastase-usa.com
Veegee95
51.744740023E12 25-04-15
Amazing this has helped so much
[This review was collected as part of a promotion.] This balanced out my scalp comeplety and cleared the dandruff I will buy this all the time
Publié à l'origine sur kerastase-usa.com
Maryann G
51.744227011E12 25-04-09
Buy this!!
This serum is sooooo lightweight, keeps my scalp from dryness and from getting oily. Smells wonderful and feels so refreshing.
Publié à l'origine sur kerastase-usa.com
Shan1015
51.744056011E12 25-04-07
Refreshing scalp treatment
[This review was collected as part of a promotion.] Love this product! Rejuvenates and refreshes my entire scalp with just a small amount of product. Will def be buying again!
Publié à l'origine sur kerastase-usa.com
Gushie
51.743955212E12 25-04-06
Amazing
[This review was collected as part of a promotion.] The smell is divine. I literally use it just for that.
Publié à l'origine sur kerastase-usa.com
TayMarie
41.743777009E12 25-04-04
Smells good!
[This review was collected as part of a promotion.] Smells great and helped with growth and hair health more than scalp specific hydration
Publié à l'origine sur kerastase-usa.com
Ampmel
51.743532208E12 25-04-01
It works
This product its my salvation for my scalp problem.
Publié à l'origine sur kerastase-usa.com
Kerastaseking
51.743641107E12 25-04-02
Smells amazing
Absolutely the best product for a healthy scalp and refreshing fragrance.
Publié à l'origine sur kerastase-usa.com
Kao556
51.743266708E12 25-03-29
Completely shocked at the transformation
Bought this for my husband who struggles with oily and flakey hair. It completely transformed his scalp!! No more itching, no more flakes, and his hair looks healthy and not greasy. Amazing!!
Publié à l'origine sur kerastase-usa.com
Joanna1515
51.743423315E12 25-03-31
Worth the money!
This smells SO GOOD! I wish I had a perfume of it. Helped my scalp right away and the smell all through the day makes me feel pretty! Will definitely but again!
Publié à l'origine sur kerastase-usa.com
Smg0829
51.742857208E12 25-03-24
Would buy again
Very fragrant like the serum but feel like it goes pretty fast
Publié à l'origine sur kerastase-usa.com
Rosie15
51.742628605E12 25-03-22
Haven’t noticed a huge difference
[This review was collected as part of a promotion.] I use this about 3 times a week(per instruction on bottle). My scalp is less flaky. I’m going to try other scalp serums before committing to a second bottle of this. It does have a super strong smell that lasts.
Publié à l'origine sur kerastase-usa.com
maderkat
41.740405613E12 25-02-24
Refreshing!
Winter makes my scalp itch. This serum, which only needs to be applied every once in a while, takes the itch away and doesn't leave any residue or stickiness etc behind!
Publié à l'origine sur kerastase-usa.com
BionAw
51.73851561E12 25-02-02
Excellent hair serum
I loved using it,and made my hair feel less dirty the next day
Publié à l'origine sur kerastase-usa.com
coleanne
51.738596615E12 25-02-03
Will Keep buying this
[This review was collected as part of a promotion.] This is one product that I will buy over and over again. I have a really sensitive scalp, and this has helped it tremendously.
Publié à l'origine sur kerastase-usa.com
KVA02_
51.737940508E12 25-01-26
Lovee myyy hair
[This review was collected as part of a promotion.] Love love love, mu hair is very oily and fine, i I take care of and maintain my hair from home and for me it is more than a luxury
Publié à l'origine sur kerastase-usa.com
ShivvyV
51.74198421E12 25-03-14
Buy it when its in stock
[This review was collected as part of a promotion.] I received a sample of this in my order and it make my scalp feel amazing. I keep trying to purchase but it is sold out.
Publié à l'origine sur kerastase-usa.com
MaxKFan
51.737465327E12 25-01-21
Soothing and smells great!
[This review was collected as part of a promotion.] I love this serum, it's very soothing and smells great, a staple in my skincare for my scalp.
Publié à l'origine sur kerastase-usa.com
Stephnicky2024
41.736719237E12 25-01-12
Moisturizing
[This review was collected as part of a promotion.] This worked fine as a moisturizing scalp serum but didn’t notice that it did much else.
Publié à l'origine sur kerastase-usa.com
Aqhq88
51.742157294E12 25-03-16
Excellent product
[This review was collected as part of a promotion.] I suffer from eczema on my scalp, so I have a constant itching all the time. I am forbidden from using oils on my scalp. So i try This serum because it is not greasy and it helped me alot to relieve the itching effectively. Thank you Kerastase for your professional products. You are the best 🙏🏻
Publié à l'origine sur kerastase-usa.com
Valeriamelean
51.737924647E12 25-01-26
Best serum ever
The results are amazing and the fragrance is top notch!
Publié à l'origine sur kerastase-usa.com
juli t
41.733775308E12 24-12-09
soothing and not greasy
Never tried this before and have dry scalp sometimes. I Like the cooling feeling on my scalp. Seems to work well and is not greasy at all.
Publié à l'origine sur kerastase-usa.com
Jess O
51.733859907E12 24-12-10
Works great
This product has really helped my scalp feel less irritated, especially during the winter when my skin feels so much more dry.
Publié à l'origine sur kerastase-usa.com
SDfiaq
11.733782595E12 24-12-09
Not as good as other serums
Strong smell, sticky serum, doesn't help with dryness
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello there SDfiaq, we appreciate you taking the time to reach out and provide feedback on Potentialiste Hair & Scalp Serum. Consumer feedback like yours is extremely helpful, as it allows us the opportunity to improve our products and services. All these comments will be shared with the appropriate teams.
Shay F
51.733268608E12 24-12-03
Great Product!
Whole line is amazing, only thing that works for dry ends and oily scalp.
Publié à l'origine sur kerastase-usa.com
Zhang zhang
51.73280061E12 24-11-28
Love it. Very refreshing
Make my scalp refreshed and light weight. Love it. Will definitely buy agaib
Publié à l'origine sur kerastase-usa.com
KatePp
51.733195519E12 24-12-02
Smell so good!
Make my scalp feel healthy again. Also the main reason I bought because the fragrance of this product. It is smells amazing.
Publié à l'origine sur kerastase-usa.com
Mira
11.740952968E12 25-03-02
Smell so strong
Why does it smell so strong so strong and not a good a smell either
Publié à l'origine sur kerastase.ca
Réponse de Consumer care center
Hello Mira! Thank you for sharing with us some feedback on our Spécifique Sérum Potentialiste. Feedback from our consumers is very important to us and helps us improve all of our products. We apologize that you did not end up liking this product and we appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team.
thatorthis
51.733195543E12 24-12-02
Helped my problem
Had a thickening on my scalp. This fixed it with 1 use.
Publié à l'origine sur kerastase-usa.com
Wei999
51.733195547E12 24-12-02
Like the smell a lot
Control the oil pretty well I’d say, it can last for 2 days for me, really recommend
Publié à l'origine sur kerastase-usa.com
KatePp
51.732298814E12 24-11-22
The best scalp serum!
Love the sense of smell and my scalp feels good after I applied. Highly recommend!
Publié à l'origine sur kerastase-usa.com
Zulfiya
41.732298828E12 24-11-22
Good product
I've used only one bottle so far so I can't tell if it works yet. However, the woman I know uses it regularly and she had amazing results. She suffered from hair loss and now she has very nice thick hair. I have big hopes for this product but I understand that it will take several months to see any results.
Publié à l'origine sur kerastase-usa.com
Blue Poppi
41.730042939E12 24-10-27
Interesting Product - Divine Aromatic Scent!
I rate this really as a 4.5. I'm not sure I am the perfect candidate for this, but I can say it helps with various scalp conditions. It does seem like it balance the scalp so it is more uniform in condition. In my opinion, the scent is the best of all Keratase products I have tried and use. It is uplifting, fresh, herbal with a tad of forest...It is a pleasure to use and the bottle looks very nice on my vanity. I use this in conjunction with Initialiste Scalp & Hair Serum and Bain Nutri-Fortifiant Shampoo.
Publié à l'origine sur kerastase-usa.com
somo98
51.732298839E12 24-11-22
LOVE!
[This review was collected as part of a promotion.] I love this product so much! I use this scalp serum after every wash and I'm instantly hit with the best smelling hair ever! It doesn't make my scalp feel icky or greasy, just the right amount around the scalp and the scent lasts forever!
Publié à l'origine sur kerastase-usa.com
LAbunny
11.732298842E12 24-11-22
Sticky & strong smell
[This review was collected as part of a promotion.] I tried this as a sample and I liked the way it made my scalp feel - refreshed and didn’t weigh my thin, fine wavy hair down. I ordered a small bottle and the moment I opened it, the menthol smell was way overpowering and off putting. I figured maybe that will fade so I dispensed about 1-2 drops on my scalp and I immediately regretted it. It was thick and sticky and made my head and hair feel and look dirty. Nope never again !
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello LAbunny, thanks for sharing your honest feedback on our Potentialiste Hair & Scalp Serum. We're sorry to hear that you had a negative experience with our product. We take product design and quality very seriously and apologize for falling short in this area. We will investigate this further and take steps to improve our product.
Vicky G
31.726274226E12 24-09-13
Thick Clear Consistency
[This review was collected as part of a promotion.] Least scalp serum likely to repurchase, don’t like the consistency and strong odor.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello Vicky G, thanks for sharing your honest feedback on our Potentialiste Hair & Scalp Serum. We are sorry to hear about your experience with this product. We strive to deliver products that exceed the expectations of our consumers, therefore we always welcome all feedback, whether positive or negative. Your feedback allows our team the opportunity to improve our products. We thank you for the time you have taken to share these comments.
Chris10
51.723828537E12 24-08-16
So soothing!
[This review was collected as part of a promotion.] I love how this product feels once it's dropped onto my scalp. It is so soothing. I suffer from trich and my scalp often feels irritated but this soothes and rids the irritation.
Publié à l'origine sur kerastase-usa.com
LBCgirlie
11.74064277E12 25-02-27
Can't get past the awful smell
[This review was collected as part of a promotion.] I got this sample a few times and after using all the samples up, I decided to give it a consistent try and bought a bottle. I opened it and immediately didn't like the smell but I figured it wouldn't be as strong since id only be using a little at a time. Except even a little was too strong for me to ignore. Besides the smell, the texture felt thicker and made my scalp feel sticky. I used a very small amount - less than suggested to mitigate the chance for buildup. Had to wash it out that night and can't use it. I'm sad that I threw out the box & packing label when I got it so I don't think I can return it.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello LBCgirlie, thanks for sharing your honest feedback on our Potentialiste Hair & Scalp Serum. Your thoughts and suggestions are truly appreciated as they provide us with an opportunity to enhance our products and services. Please rest assured that we will share your comments with the appropriate teams, and we are committed to using them to improve our offerings. Thank you again for taking the time to share your thoughts with us.
Anonyme
51.732298877E12 24-11-22
Amazing scalp serum. Smells divine
I love this product. Smells so good, reminds me of Tom Ford perfume.
Publié à l'origine sur kerastase-usa.com
Kiki kay
41.723396954E12 24-08-11
This product feels good on the scalp
[This review was collected as part of a promotion.] This oil can go directly to the scalp and it's not greasy or heavy
Publié à l'origine sur kerastase-usa.com
Helps stop itching
51.732298889E12 24-11-22
Great product
Helped stop the dryness and itching at midnight. Thank you
Publié à l'origine sur kerastase-usa.com
Esmeralda
51.732298892E12 24-11-22
Awesome product
This scalp serum smells so good. It makes your scalp feel so fresh. I use it every time I wash my hair. It leaves my scalp feeling so good and the scent last for a day or two. It’s helped reduce my oily scalp.
Publié à l'origine sur kerastase-usa.com
Lem224
51.732298897E12 24-11-22
Healthy scalp
[This review was collected as part of a promotion.] I have been using this product for 2 years now. It’s really help my scalp feel healthy and clean
Publié à l'origine sur kerastase-usa.com
ascribe
31.718829901E12 24-06-19
I'm not sure about this product
I'm not entirely certain about this product. What I can say is that I've tried it, and it helped clean my scalp and relieved itchiness without leaving it greasy. However, I'm somewhat undecided about its overall effectiveness. It's a bit of a gamble, so take the risk if you're inclined.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello Ascribe, we appreciate you taking the time to reach out and provide feedback on L'Huile Original Hair Oil. We are sorry to hear that you were not fully satisfied with the results it provided. Your feedback is valuable to us and we will be sure to pass all of your comments along to the appropriate teams.
Ktlanahan
51.731648475E12 24-11-15
Itchy, irritated scalp
Over 6 months ago out of nowhere I started notice my scalp randomly itching, and it progressed to daily itching and dry scalp/flakes. My hair is color treated and I use multiple keratase products: I tried The 8hr serum and other scalp leave in to moisturize scalp. This is the only one that worked. I’ve been using it daily for the last week, it’s the only time I can Say that I have not caught myself randomly itching like the last 6months. This product is absolutely worth it if you’re fed up with itchy, flaky scalp.
Publié à l'origine sur kerastase-usa.com
annajk
51.715654712E12 24-05-13
good serum
Loved the smell and how lightweight it is. Would get again
Publié à l'origine sur kerastase-usa.com
Tricia123
51.715566956E12 24-05-12
Scalp health
It always keep my hair feeling non-greasy by the end of the day. It keeps my scalp healthy.
Publié à l'origine sur kerastase-usa.com
KatieNolan
51.715566955E12 24-05-12
Thank God for this Serum
I’ve been using this serum for about a month. I have struggled with what I assume is either scalp psoriasis, extreme eczema, or dandruff. (LARGE scalp flakes/peeling, redness, itchiness and pain) MUST WASH everyday and still flakes.
I started using it everyday for 2 weeks, then every other day after I wash my hair and now 2-3 times a week. It does not leave my scalp oily or dry and it actually allows me to skip a wash every other day. My flakes are gone.
I nothing I’ve tried worked in regards to special shampoos, but this did!
I highly recommend. I wish I had found it sooner.
Publié à l'origine sur kerastase-usa.com
Ely123
51.715220911E12 24-05-08
Perfect for sensitive scalp
I totally recommend this product,,it helped me so much with my sensitive, dry itchy scalp.
It really works.
Publié à l'origine sur kerastase-usa.com
elbelb
21.726274385E12 24-09-13
Not for me
[This review was collected as part of a promotion.] I decided to splurge on this serum after having tried a sample and experiencing transformative results after just one use.
I am not getting the same results from the full size product I ordered. I checked several times to be sure I ordered the correct serum. The feel, and the scent do not seem consistent with the sample I received and neither are do results
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello there Elbelb, We are sorry to hear that our Potentialiste Hair & Scalp Serum, did not meet your expectations. We make every effort to provide the highest quality products for our consumers and want to know whenever something is not satisfactory. Feedback from our customers helps us improve.
Emmy1245
11.740642792E12 25-02-27
Fix the smell
[This review was collected as part of a promotion.] My husband had a very bad reaction to the smell. Itchy throat and coughing fits.
Publié à l'origine sur kerastase-usa.com
EmeraldJaz
51.739732271E12 25-02-16
Fresh and less oily!
I LOVE this serum! I have tried others from Kérastase, but this is my favorite one. I have very fine hair that gets oily within one-two days after wash. This serum prolongs my time without a wash, smells great, and leaves me feeling refreshed! Came back for seconds because I must have it in stock for weekly use!
Publié à l'origine sur kerastase-usa.com
Lyderbox
41.732299028E12 24-11-22
Great Product!
[This review was collected as part of a promotion.] Since I've used it, my scalp has no longer itchy and it smells great. The container is elegant and fun to use. The only note I would have is that the opening is a little tight and when you put the pipette back in, some of the serum sticks to the screw cap, if you're not careful.
Publié à l'origine sur kerastase-usa.com
ShannonBC
51.715567103E12 24-05-12
Great Product
Out of the blue I had a terribly itchy scalp. I deep conditioned a few times, stopped shampooing and finally used different products from my usual but nothing helped. After using this for about 10 days my itchiness is gone! I was concerned it might make my hair oily but it didn’t. Not only did it help my scalp it increased the volume and shine of my hair. I didn’t think the fragrance was too strong but someone with a sensitive nose may. Overall a great product!
Publié à l'origine sur kerastase-usa.com
Araceli R
11.732299037E12 24-11-22
Doesn’t work
Didn’t do nothing for my hair, it made my hair more oily. For a pricey product the product should work.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hi Araceli R., We appreciate your comments about our Potentialiste Hair & Scalp Serum. We are sorry to hear that it did not meet your expectations. As consumers ourselves, we do understand how disappointing that can be. We will be passing your comments along. Thanks for giving it a try!
Réponse de Consumer Care Center
Hello Araceli R, thanks for sharing your honest feedback on our Potentialiste Hair & Scalp Serum. We strive to deliver products that exceed the expectations of our consumers, therefore we always welcome all feedback, whether positive or negative. Your feedback allows our team the opportunity to improve our products. We thank you for the time you have taken to share these comments.
noturavgpeach
51.707502513E12 24-02-09
Dry scalp
My daughter (6) has terribly dry scalp like me, this has so far been the only thing that works for her.
Publié à l'origine sur kerastase-usa.com
Danyelle
51.732299047E12 24-11-22
Smells amazing!
I absolutely love this product. I wish they made this in a perfume. Scent is amazing and it helps dry scalp issues. I put it down the part of my hair and on both sides of the scalp. Then I massage it into the scalp. I was having issues with small dry flakes from dry scalp. I noticed a huge difference the first time I used this product and now have no dry scalp issues. I use once to twice a week and I would def recommend it.
Publié à l'origine sur kerastase-usa.com
Mandy Brant
41.706369986E12 24-01-27
Nice product, but not a cure
I ordered this serum to help me combat a dry, itchy and flaky scalp from seborrheic dermatitis. I think it helps, but it isn't a miracle product. Some positives about the serum are that it truly doesn't make your hair look greasy (I was skeptical) and that it smells lovely.
Publié à l'origine sur kerastase-usa.com
Emily z
11.732163928E12 24-11-20
Disappointing experience
[This review was collected as part of a promotion.] My scalp feels noticeably itchy, and surprisingly,my scalp seems oilier than before.
Publié à l'origine sur kerastase-usa.com
Réponse de Kerastase
Hello Emily, We are sorry to hear about the experience you had with Potentialiste Hair & Scalp Serum. We want to speak with you directly about it. Please call us at 877-254-9949 Hours of Operation: M-F 9:00 am – 5:00 pm ET for assistance and provide reference #30580680.
Lisa MH
21.732163931E12 24-11-20
Did not help
I was very hopeful for this product as I have a few friends who use it and love it. But, it honestly made my scalp worse. My hair was more oily just a day after washing and using it.
I used it on wet hair and air dried. If there’s a better way to use it I’d love to try.
Publié à l'origine sur kerastase-usa.com
Réponse de Kerastase
Hi There! Thanks for reaching out and sharing your experience with ourPotentialiste Hair & Scalp Serum. Feedback from our consumers is very important to us and helps us improve all our products. We are sorry to hear that this product is not your new favorite. We thank you for giving this product a try and hope you continue to explore our other products with confidence.
Emma Vert
51.700327782E12 23-11-18
Un cuir chevelu en bonne santé
Il apaise efficacement le cuir chevelu. On ressent très vite l hydratation et le confort. Effet non prévu, il favorise la pousse des ongles des mains !
C devenu un indispensable toute l année
Publié à l'origine sur kerastase.fr
Min999
31.732163946E12 24-11-20
quality change
The first time I used it was very good, but this time I was disappointed with the scent. The color of the serum is a bit yellow, not white and clear like the first time.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hi Min999- We appreciate your feedback on our Potentialiste Hair & Scalp Serum. We're so sorry to hear that it is not your new favorite product and that you dislike the scent. We aim to provide the highest quality products to our consumers, and we will gladly pass your comments along to our team. It is our hope that you will continue to explore the many products that KERASTASE has to offer in the future. Thank you for giving us a try!
NikkiB54
31.740643167E12 25-02-27
My least favorite Kerastase product
It gave my sensitive scalp relief right away I didn’t use as much as the directions say maybe two doses . The scent is overpowering not my fave . I may not be able to continue using it because of the scent it reminds me of the scent of hairspray. Kind of gives me a headache I will be washing it out tonight . Glad I got it at a discount .
Publié à l'origine sur kerastase-usa.com
Réponse de KERASTASE
Hi There! We are so sorry to hear this happened with our Potentialiste Hair & Scalp Serum. We value and appreciate our consumers honest feedback. We will pass this information along to our product development team. We invite you to explore our website for other products you might like.
Salt Lake
51.696943725E12 23-10-10
Salt Lake City Review o Potentialiste Hair & Scalp
Product seems to help itchy scalp a bit right after washing, but itchiness returns after a day or two
Publié à l'origine sur kerastase-usa.com
Suzette
51.696654808E12 23-10-07
Strongly recommend this product!
Only product that solves my itchy scalp AND smells divine!
Publié à l'origine sur kerastase-usa.com
Amanda Swallow
51.739732343E12 25-02-16
Amazing product
My hair was wonderful when I used the product, especially because my hair is oily. Smelly, soft and shiny
Publié à l'origine sur kerastase-usa.com
Cindy Gu
51.694447117E12 23-09-11
Help to grow hair
It helps me to grow my hair. The only thing I don’t like is the smell is quite strong.
Publié à l'origine sur kerastase-usa.com
Mimi 8
41.693778415E12 23-09-03
Anonyme
51.695620712E12 23-09-25
A must Buy!
Great scent, non oily, I can definitely see and feel a difference with one use!
Publié à l'origine sur kerastase-usa.com
Timi Schuessler
21.691193585E12 23-08-04
Scalp Survival
I'm a bit disappointed as I don't experience a lot of relief from itchy scalp with this product.
Publié à l'origine sur kerastase-usa.com
Réponse de customer care center
Hi Timi, Thank you for trying our Kerastase Potentialiste Universal Scalp Defense Serum. We are sorry if did not provide the relief you were expecting for an itchy scalp. Our Symbiose Serum with Salicylic Acid may be a better choice. This is the link. ps://tinyurl.com/243hnywq. Your feedback is appreciated and has been forwarded to our team!
Jenny O
51.73973236E12 25-02-16
Very nice product
So refreshing for my scalp. It does balance the scalp and my hair doesn’t get greasy so quickly.
Publié à l'origine sur kerastase-usa.com
Ihsane
11.723864186E12 24-08-16
Tangled my hair
Tangled my hair, Maybe expired?couldn't use it again. Too expensive, I waisted my money
Publié à l'origine sur kerastase.ca
Réponse de BEC
Hi, We’re very sorry to learn of your experience and thank you for reaching out to us. Without speaking with you, it’s difficult to explain what may have happened. Please call our experts at 1-866-537-2782 so that we may try to rectify the situation.
emma_vz
51.687958254E12 23-06-28
J'ai acheter ce produit et il m'a grandement aider pour mes démangeaisons et à équilibrer mon cuir chevelu
Publié à l'origine sur kerastase.fr
Loraine
51.70156611E12 23-12-02
Bye itchy scalp
I purchased this product because I’m prone to dandruff. My scalp is dry and always irritated. After watching vlogs and tried several tips and tricks, I came across this product and thought of giving it a try.
Finally, after a month of using it. I noticed I have less oily hair and scalp. Also not a lot of itching.
Publié à l'origine sur kerastase-usa.com
Cereja4040
51.739732371E12 25-02-16
Perfect 😍
[This review was collected as part of a promotion.] my hair transformed the product is wonderful my hair was just beautiful 😻
Publié à l'origine sur kerastase-usa.com
Cynthia H
51.687187717E12 23-06-19
review
It has been very hel[pful, my daughter has a very damage scalp and this product helped more than any other
Publié à l'origine sur kerastase-usa.com
NYC2023
51.739732382E12 25-02-16
The best hair serum I've tried
I had tried a sample when my scalp felt sensitivity. I was surprised how it soothed immediately and left my hair looking great. I went out and bought a full bottle. Does not interfere with hair color or keratin. Great product!
Publié à l'origine sur kerastase-usa.com
Anna RW
51.68670241E12 23-06-13
Amazing product
I have been using this product for about a year and a half now. I started using it when I went to my hair dresser after frying my scalp. I already had an issue with dandruff but the chemical burns on my scalp made it so much worse. She recommended me this product to help with the dryness and over production of oil. It has worked absolute WONDERS on my scalp. One bottle typically lasts me about 4-6 months. I use it every time I wash my hair, which is about 2-3 times a week. Purchase!!
Publié à l'origine sur kerastase-usa.com
Clauidia
51.684113308E12 23-05-14
Light weight not oily
This gel textured product is amazing! It smells great and is super light on the hair…also very refreshing!
Publié à l'origine sur kerastase-usa.com
Jan Blooms
51.739732404E12 25-02-16
Highly recommend.
I don't understand how this works but it's really good. I have oily scalp with a lot of pain and the minute I put this on it gives relief and not in an intense cooling way but a very subtle way like it's actually working.
Publié à l'origine sur kerastase-usa.com
Claire123
51.739732411E12 25-02-16
Resolved my greasy hair
This stuff is amazing!!! Nothing else has worked for making my hair less greasy. I now use this every day and do not have to use dry shampoo at all! It staves off grease until I wash my hair 5-6 days later. I’m obsessed
Publié à l'origine sur kerastase-usa.com
KzErnie
21.682352825E12 23-04-24
Difficult product, wanted to love it
Very difficult to get out and on to the scalp. Does not come out evenly. Wish that it was not so thick. It is a nice idea of a product. The smell is very nice at least.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello Gussy56; we appreciate your honest feedback on our Potentialiste Hair & Scalp Serum. We are sorry to hear it was hard to apply. We will be sharing all your comments with our team. We always look for ways to improve our products, so your comments are greatly appreciated.
Virginie
51.681914754E12 23-04-19
Une chevelure impeccable
[Cet avis a été recueilli en réponse à une offre.] J'ai appliqué le sérum sur mes cheveux plats et ternes. J'ai senti et vu une vrai différence très rapidement, mes cheveux sont devenus plus doux, plus brillant et en plus ce sérum a une odeur très agréable.
Publié à l'origine sur kerastase.fr
DebSun
11.681848499E12 23-04-18
Poor application design
Squirting the thick gelly-like product through the oversized glass tube unto my hair is a poor product design. The product ends up on my scalp and at least one inch of my hair shaft It's a messy process. At a minimum, the tip should be a soft sponge-like tip. I don't know if the product works because the application design is so poor; I only used the product 3x -sporadically, and I said I wouldn't use it again each time. It does feel cool going onto the scalp.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello DebSuny, thank you for reaching out about our Potentialiste Hair & Scalp Serum. We are sorry to hear you dislike the packaging and that it is hard to use. Consumer feedback like yours is extremely helpful, as it allows us the opportunity to improve our products are services. All these comments will be shared with the appropriate teams.
Z Thomas
31.680292128E12 23-03-31
Great formula. Difficult application.
I’ve used this product 2 times now. the application method for this serum is challenging. The serum is so thick, it’s hard to get it where I want to go. Scalp is already improving - like all products it works. I just wish I could apply it easier.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hello Z Thomas; thanks for your honest feedback on our Potentialiste Hair & Scalp Serum. Consumer feedback like yours is extremely helpful, as it allows us the opportunity to improve our products are services. All these comments will be shared with the appropriate teams.
Lola the Darkness
41.739732455E12 25-02-16
Fix my oily scalp
[This review was collected as part of a promotion.] Very good product, the scent is very strong though.
Publié à l'origine sur kerastase-usa.com
Cerine
11.682084718E12 23-04-21
Very strong scent
This product had a very strong scent. I had to return.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hi There! We are sorry to hear about the experience you had with our Potentialiste Hair & Scalp Serum. Feedback from our consumers is very important to us and helps us improve all our products. We are sorry to hear that this product is not your new favorite. We thank you for giving this product a try and hope you continue to explore our other products with confidence!
Anjli23
51.739732461E12 25-02-16
Great scalp balancing
Smells good, easy to put on and does not make hair oily. Scalp dryness feels better within 5 uses.
Publié à l'origine sur kerastase-usa.com
MDrennen
51.673064005E12 23-01-06
Great Product
I have been using this and my hair is stronger - worth the money
Publié à l'origine sur kerastase-usa.com
Sakura
51.671599704E12 22-12-21
Great scalp serum
This scalp essence is smell good, feel good and skin good. I use this serum after shampoo, I like scalp massage with this.
Publié à l'origine sur kerastase-usa.com
Rachel S
31.670596559E12 22-12-09
Love the serum, hate the delivery system
[This review was collected as part of a promotion.] Love the product but hate the delivery system. They need to put a stopper on the bottle. The product is so thick that it sticks to the dropper and a lot of product is wasted. The serum is great, it calms my scalp and gives volume to my hair.
Publié à l'origine sur kerastase-usa.com
Réponse de Consumer Care Center
Hi there Rachel S, Thank you for taking the time to share your experience with us regarding our Specifique Serum Potentialiste. Your feedback regarding the packaging will be shared with those on the team. We hope that you will continue to explore the many products we have to offer, and we thank you for your feedback.
Rhina
41.740951026E12 25-03-02
Fresher scalp but not recommended for oily scalp
The smell is amazing and refreshes the scalp, but it leaves my hair more oily than usual so that’s the only thing I really don’t like.
Publié à l'origine sur kerastase.ca
Krishi
51.667796303E12 22-11-06
Meets the specific need!
Exceeded expectations, was exactly what I needed! Smells great as well.
Publié à l'origine sur kerastase-usa.com
Larisa
31.664758822E12 22-10-02
Too strong perfume scent
Using it for a very short period and can’t say if there is any difference. Giving it 3 stars because of very strong perfume scent.
Publié à l'origine sur kerastase.ca
Claceno
51.669253558E12 22-11-23
Finally something that works!
It’s working great. Love the smell too. My scalp began to feel different form the first use.
Publié à l'origine sur kerastase-usa.com
SERUM POTENTIALISTE 90ml
Kerastase - Spécifique
Le premier sérum de défense universel pour les cuirs chevelus déséquilibrés.
Renforcé avec la science du microbiome, des fractions de prébiotique bifidus et un antioxydant à la vitamine C.
Voir moins