• Fournit une brillance intense et durable
• Laisse un halo parfumé de longue durée
• Laisse les cheveux visiblement 6x plus brillants
• Combiné au Fondant ou au Masque, les cheveux crépus sont disciplinés jusqu'à 96 heures après l'application
• Élimine les impuretés et les particules de pollution
• Combiné au Fondant ou au Masque, la fibre est nourrit jusqu’à 96 heures après l'application
• Empêche la pollution de se redéposer sur la fibre
• Procure une nutrition durable de la fibre pendant 48 heures
Bumperoo
51.678747912E12 2023-03-13
Luxurious!
Expensive, but works as described. My hair feels and looks luxuriously soft and full and smells amazing. I use it as a special treat when I need a pick me up, especially in winter.
Publié à l'origine sur kerastase.ca
Queenie
51.674879305E12 2023-01-27
Great Shampoo!
This shampoo gives me the best hair I’ve had in years. The shine is amazing and it gives me great body. A little pricey, but it goes a long way and is worth it!
Publié à l'origine sur kerastase-usa.com
KayVeeDubs
51.674523805E12 2023-01-23
Tiny amount does the trick
Luxury and aromatic, improved texture and scalp felt great
Publié à l'origine sur kerastase-usa.com
Monica T
51.67380921E12 2023-01-15
good one
very good product. did not disappoint my expectatives
Publié à l'origine sur kerastase-usa.com
Yad Sur
51.677119184E12 2023-02-22
Yad
[This review was collected as part of a promotion.] Awesome 👏 buy it!!!! Love it!!!!!!, great!! Will buy again!!!
Publié à l'origine sur kerastase-usa.com
Kathy May
51.671938107E12 2022-12-24
Le Bain Shampoo works beautifully with thick hair.
My hair feels silky clean & totally refreshed after shampooing!
Publié à l'origine sur kerastase-usa.com
Sparkleflower
51.671937202E12 2022-12-24
Amazing!
Best shampoo I’ve ever used.This shampoo leaves ur hair shiney, soft and smells super luxurious .Highly recomended!
Publié à l'origine sur kerastase-usa.com
Kayben
11.672193145E12 2022-12-27
Yuck
This shampoo does a really poor job of cleaning my hair. Smells like my grandmother.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hi there Kayben! We are so sorry that you were not pleased with the fragrance or results of our Le Bain Shampoo. We strive to deliver products that exceed expectations. We truly appreciate your honest feedback, as it allows us the opportunity to improve our products.
ZMri29
51.670544012E12 2022-12-08
Love love love
[This review was collected as part of a promotion.] Love this product so much best thing since sliced bread
Publié à l'origine sur kerastase-usa.com
AnnT
51.678083317E12 2023-03-06
Love it
I sometimes like to try different shampoos from the one I normally use (Dermo-Calm) and this time around it was the Bain Elixir. Leaves my hair nice and shiny and it smells great.
Publié à l'origine sur kerastase.ca
Tiff19
51.66691611E12 2022-10-27
Kerastase Le Bain Shampoo
I not only love the way my hair feels after using this shampoo, I also love the shampoo's scent. My hair is shiny, smooth and has a delicate scent.
Publié à l'origine sur kerastase-usa.com
Kim123
11.677884948E12 2023-03-03
Bring consumers larger volumes to reduce waste
While I enjoy using your product, I don’t appreciate that your company already has the capability (I.e. bottles, labels, pumps, and mfg equipment) to produce liters and chose to only sell them to salons. I do not enjoy having to purchase these small bottles that don’t even have pumps. The bottle falls out of my hands, I waste product (I’m sure that is purposeful for a brand that enjoys waste). You have competition that are doing a better job. It’s one step forward to sell your 5 best-selling shampoos, but when will all the shampoos be available. If things don’t change, I can’t support your company as it doesn’t align with my values.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello Kim123, thanks for sharing your feedback on our Le Bain Shampoo. We will be sure to forward all these comments to others on our team as we always look for ways to improve our products.
Greatgar
31.668282848E12 2022-11-12
Average to good for Kerastase
Low-scent, high-foaming shampoo the same color as Elixir
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello Greatgar; thanks for sharing your feedback on our Le Bain Shampoo. Consumer feedback like yours is extremely helpful, as it allows us the opportunity to improve our products are services. All these comments will be shared with the appropriate teams.
mek7nn
51.657818015E12 2022-07-14
new favorite!
Purchased this a month ago and love the fresh bounce that it leaves in my hair! Will buy again and again.
Publié à l'origine sur kerastase-usa.com
Mimiwink
51.657732511E12 2022-07-13
Nice products
I got introduced to this line of hair are products from my hair salon.
Publié à l'origine sur kerastase-usa.com
LucyHB
51.65712861E12 2022-07-06
Beautiful fragrance!
The fragrance is magnificent and it’s gentle on my hair.
Publié à l'origine sur kerastase-usa.com
Carfree
51.656729907E12 2022-07-01
Delightful!
So far so good! My hair feels clean and healthy. Bottle is easy to handle
Publié à l'origine sur kerastase-usa.com
drjemma
11.65611731E12 2022-06-24
Bring back the old formula
The original formula was HEAVEN. It made my hair feel and smell luxurious. I always got compliments on how great my hair smelled. This new formula is nauseating and leaves my hair dull. Please bring back the old formula.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello there drjemma, We are sorry to hear that you were disappointed in the new fragrance and formula of Le Bain Shampoo. It was improved to make hair healthier, smoother, and shinier. We do understand that fragrance is a matter of preference. Your opinion is very important to us. We have shared your comments with our product development team. We thank you for sharing your experience with us.
SofiaL
41.64735641E12 2022-03-15
It is okay
It smells great (like a luxury perfume) and does the work. Not sure if I’m buying it again, I can use a not so expensive shampoo and get the same results, except for the amazing smell.
Publié à l'origine sur kerastase-usa.com
Sage
31.645714346E12 2022-02-24
Sickly sweet
Good for my hair but much too sweetly perfumed. I won't buy it again
Publié à l'origine sur kerastase.ca
Reply from PPD
Hi there, Thank you for your feedback! We're so sorry that this fragrance wasn't for your favorite. Your opinion is very important to us and we will make sure to always improve our products to ensure our customers satisfaction :) Have a nice day!
Laila A
51.644006611E12 2022-02-04
Kerastase
I knew it would be a great shampoo. I was wrong. It exceeded my expectations. I am completely hooked on this brand.
Publié à l'origine sur kerastase-usa.com
V López
51.643913009E12 2022-02-03
Great shampoo
Cleans hair and scalp very well and leaves hair shiny and silky.
Publié à l'origine sur kerastase-usa.com
nalley
51.656961157E12 2022-07-04
Excellent after gray conversion
Excellent product for damaged or dry hair. Lathers well without stripping natural oils away. My go to after a grey conversion. Saved me.
Publié à l'origine sur kerastase-usa.com
JGally
41.642610732E12 2022-01-19
Smooth, soft,shiny worth the highly perfumed scent
Highly perfumed (too much) but I like how it makes my hair feel and look. I use about a quarter size and still do not get a good lather but once I got over that, I realized how much I like how it makes my hair feel and look. I’ve used many other salon brands and went off Kerastase for a few years. I’m not sure why and now that I’ve come back I won’t leave again.
Publié à l'origine sur kerastase.ca
Maceyy
51.641784508E12 2022-01-09
I love this!
Smells amazing and my hair feels so clean but not stripped after using it. Also noticed my hair doesn’t get greasy as quickly between washes. .
Publié à l'origine sur kerastase-usa.com
Nazanin
11.641839526E12 2022-01-10
Shipping courier
I am not satisfied with the method of mailing the products. My shampoo was totally freezed once I received it. As Canada post did not notify me.
Publié à l'origine sur kerastase.ca
Reply from PPD
Hello there, We are so sorry to hear that. Please rest assured that your product is still effective and safe to use. Unfortunately, we do not control the updates on Canada Post's end and we would like to apologize on their behalf. We wish you an amazing day! :)
Anonyme
51.639845935E12 2021-12-18
WhoCaresWhoIAm
11.650483641E12 2022-04-20
Too Fragrant, Oily Result
I've been using the hair oil serum for years, love it. I was excited to receive a sample of the shampoo and conditioner. WOW, way too fragrant was my first impression. A bit overwhelming, I do not like strong fragrance and this was beyond strong in the shower. I definitely had to rinse extremely well after using this product. While it did create nice shine initially, my normal to dry hair felt and looked greasy the following day. Not for me.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello, we are sorry to hear you did not enjoy our Le Bain Shampoo, as the fragrance was too strong and caused your hair to become greasy. We appreciate your sharing your comments and will forward them to our Quality Team.
Crystallie
51.638970222E12 2021-12-08
Good product will buy again
Nice shampoo and smell good, keep the hair look healthy
Publié à l'origine sur kerastase-usa.com
Bob2727
11.650483648E12 2022-04-20
So drying
I bought this because I wanted something rich and nourishing. Nooooo ,my hair was left so dry , limp and frizzy .
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello there Bob2727! We appreciate you taking the time to reach out and share your comments on the Le Bain Shampoo. Feedback from our consumers is very important to us and allows us to improve all of our products. We are sorry to hear that this product left your hair feeling dry and frizzy. We will be passing on your comments to others in our team. It is our hope that you will continue trying more of our products in the near future with complete satisfaction in the results.
Joselyn
11.677886459E12 2023-03-03
Soft and silky
Best shampoo I have ever used. I am in love with this brand, look forward to try the blonde series.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello Joselyn! Thank you for taking the time to review our Le Bain Shampoo. We are so happy to hear that you loved this shampoo. We hope you can continue to use all of our Kerastase products with great satisfaction!
Mariana
51.636067324E12 2021-11-04
MAMAMA
51.630359658E12 2021-08-30
Le bain shampoo is great.
Great product, my hair feels healthy and shiny. Helped with dryness
Publié à l'origine sur kerastase-usa.com
Minchew
51.631936669E12 2021-09-17
Love Love Love LeBain Shampoo
I have thick curly hair and this shampoo is great leaves my hair soft and moisturized, but not oily or weighed down.
Publié à l'origine sur kerastase-usa.com
Olya Fox
51.626216307E12 2021-07-13
Great Shampoo!
Hair are silky, soft ,manageable.The best shampoo I ever had!
Publié à l'origine sur kerastase-usa.com
Lau Va
31.626877511E12 2021-07-21
Too oily
This product is too oily for my hair. I was hoping this would leave my hair silkier but this is not the case.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
We are sorry to hear that the Le Bain Shampoo left your hair greasy. Le Bain Shampoo gently cleanses while promoting smooth, shiny hair. For a lightweight cleanse you may want to try Nutritive Bain Satin 1. We hope you give it a try!
Doctor Pam
51.620977419E12 2021-05-14
Revitalizing shampoo
Leaves your hair shiny with more body without feeling oily or weighed down
Publié à l'origine sur kerastase-usa.com
Billie
51.615324555E12 2021-03-09
ma gamme préférée, j'y reviens chaque fois
J'ai les cheveux particulièrement frisés et secs, cette gamme améliore beaucoup la texture des mes cheveux.
Publié à l'origine sur kerastase.ca
Reply from PPD
Bonjour Billie, Merci énormément pour votre commentaire positif! Nous sommes ravis de voir que vous soyez satisfaite de votre produit! Passez une incroyable journée!
victor21
21.619270127E12 2021-04-24
Way too harsh
The shampoo smells amazing and has a very luxurious texture and feel. It is, however, waaaay too cleansing for anyone who does not have extremely oily scalp/hair. When I read it was an oil-based shampoo for shine, I thought it would be gentle and nourishing, but it is the opposite of that: leaves my dry hair even drier, more tangled and frizz prone. I would recomend if for someone with an extremely oily scalp and thin hair. Bain Satin or Magistral are more suitable for dry hair.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello there victor21, we appreciate you taking the time to reach out and provide feedback on Le Bain Shampoo. We are sorry to hear that it did not live up to your expectations and we will be sure to pass all of your comments along. We hope you will continue trying more of our products in the near future with greater satisfaction in the results they deliver.
Daphne
51.630248524E12 2021-08-29
Improved health of hair
My hair is smoother and silkier less apt to frizz when it dries.
Publié à l'origine sur kerastase-usa.com
The Mane Thing
51.607632218E12 2020-12-10
Oil as a good thing
I love this shampoo. Its a shame i can't order the conditioner that went along with it. They are perfect for color-treated hair. Not oily, just makes hair soft and shiny.
Publié à l'origine sur kerastase-usa.com
Hipgrannie
51.614904061E12 2021-03-04
Leaves my hair shiny and with body.
Nice shampoo. I think it has a nice fragrance. Some said in their review doesn’t smell nice???My hair looks shiner. You don’t need a lot of shampoo, lathers easily.
Publié à l'origine sur kerastase-usa.com
JillianW
41.609929555E12 2021-01-06
Too much scent
I love the way it cleans, but the scent, while not unpleasant is way too strong.
Publié à l'origine sur kerastase-usa.com
Jessca77
11.648173286E12 2022-03-24
Bring back the old formula
I loved the older version of this shampoo. Please bring back the original scent. How many complaints do you guys need before listening to your customers? I would 150% recommend this product (and have in the past) given you change it back to the original scent.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hello there, we appreciate you taking the time to reach out about our Le Bain Shampoo. Consumer feedback is very important to us and we will be sure to forward your suggestions along to the rest of our team. We hope you will continue trying our products and finding great satisfaction in them in the near future.
MaryGK
51.597504513E12 2020-08-15
AWESOME PRODUCT
I simply love the Elixer Ultime shampoo!!! It makes my hair shine:)
Publié à l'origine sur kerastase-usa.com
MaryBeth
51.614904029E12 2021-03-04
Le Bain shampoo
You need very little to get a lot of suds and a bottle lasts along time.
It makes hair very shiny!
This shampoo is the best!
Publié à l'origine sur kerastase-usa.com
Twilliams
51.614904079E12 2021-03-04
Shampoo
This shampoo is all I hoped for. I can’t believe the difference between my other “premium “ shampoo and this. I love it and will use a Kérastase shampoo from now on. Worth every penny I spent!!
Publié à l'origine sur kerastase-usa.com
Wkeliuk
11.609171265E12 2020-12-28
Your customer are asking for a product ..
I was planning on ordering this shampoo and conditioner as my hairstylist uses it on my hair every 6 weeks . However , after looking at his elixer and the new one We both realized he must have the older one . It smells fabulous and makes my hair look gorgeous.
After reading the reviews I don’t think I will order the new one.
A lot of your customers sound very unhappy that you changed it . Please listen to your customers and bring the old one back for those who like it so much and keep the new one for those the like the new one.
It a great way to keep your customers happy and returning . It seems like a simple solution for your loyal customers .
Good luck
I will keep checking back for the the elixer ultime olio sublime cleansing oil shampoo and beautifying oil conditioner
Hopefully you will bring them back
Thank you
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Thank you for sharing your comments with us, Elixir Ultimate for all hair types is formulated to leave hair soft, supple and shiny. Your opinion is very important to us, and we have forwarded your comments to our product development team. We appreciate the time you have taken to write a review.
Mary651
51.614904146E12 2021-03-04
Le Bain Shampoo
My hair has never looked or felt better. Thick and shiny!
Publié à l'origine sur kerastase-usa.com
Joiedevivi
51.614904224E12 2021-03-04
I simply LOVE the scent - but there is more to it
I’ve used most Kerastase lines and I simply love the Elixir Ultime. The scent is beautiful, chic and sultry. I would use it simply because of how it smells, but the benefits do not stop there. This shampoo is a godsend for my somewhat dry, somewhat frizzy and sensitive hair. It imparts shine and bounce, while nourishing and controlling frizz in FL (that’s saying something...) please do not change this formula... it is too beautiful for words.
Publié à l'origine sur kerastase-usa.com
Sue B
21.58725892E12 2020-04-18
Loved bain magistral. So i tried this.....
Yikes. This has dried out my healthy, soft, easily brushable hair. It feels like dried up hay after using this and the corresponding hair masque.
Publié à l'origine sur kerastase.ca
Momma G
11.609171266E12 2020-12-28
New formula is not for me
My daughter and I loved the old formula, the scent and they way it made our hair feel was far beyond anything we’ve ever used. The scent of the new formula is not good, and they way our hair feels and looks is worse. We are so sad as this was a definite go to. Please bring the old formula back!!
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
We are sorry to hear that you were disappointed in the new fragrance and formula of Elixir Ultime Le Bain Shampoo. It was improved to make hair healthier, smoother, and shinier. We do understand that fragrance is a matter of preference. Your opinion is very important to us. We have shared your comments with our product development team. We thank you for sharing your experience with us.
Frances
11.609171304E12 2020-12-28
So disappointed
I have used this product for several years with good results. Imagine my surprise when I opened the new bottle, and it smelled bad and performed worse. Why change a good thing? I won't be purchasing it again.Very disappointed.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We can image how disappointing it is when you use a product that does not meet your expectations. Elixir Ultime Le Bain is a new formula and fragrance that cleanses dull, dry hair. We thank you for sharing your comments.
Noemie
11.611998822E12 2021-01-30
Décevant
Je croyais que cette collection me rendrait les cheveux doux et brillants. Très décevant... Le shampoing rend les cheveux très secs et le revitalisant ne fait rien du tout. Je n’ai jamais eu les cheveux aussi mêlés. Par contre, l’huile bi-phase j’ai adoré.
Publié à l'origine sur kerastase.ca
marisolb3
51.599860985E12 2020-09-11
I have been using all kind of kerastase shampoos but this one is the best for my hair. I have very thin hair after bleaching and is very dry and with split ends. This is the shampoo that really works
Publié à l'origine sur influenster.com
Njm114
21.594545971E12 2020-07-12
Bring back the previous version
Completely agree with a previous review. The old formula smelled so much better and worked so much better. This new blend and scent actually gives me a headache. Talk about an expensive mistake of a purchase since I'm stuck with this shampoo and matching conditioner.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Thank you for sharing your personal experience with us. We are sorry to hear about your experience and would like to learn when you purchased these products and your experience. Please call us at 877-748-8357 option 1, with the product available.
jeslicaf
51.599860919E12 2020-09-11
Love this perfect shampoo Elixir Ultime it helps to reconstruction the hair and the very shine and soft for hair! The product has a wonderful smell, and easy to use. Perfect for damages hair [brand:kerastase]
Publié à l'origine sur influenster.com
KellyK
51.594545991E12 2020-07-12
One of my favorites!
This line and the Discipline are by far my favorites in Kerastase! I have naturally curly, color treated hair and I get the perfect amount of moisture with the Elixir Ultime line and the Discipline line. I keep both lines in the shower and alternate between the two. Please don't ever get rid of this! I LOVE the shine I get from Elixir Ultime!
Publié à l'origine sur kerastase-usa.com
natashamaried
51.599860963E12 2020-09-11
I really really like this shampoo and the masque as well. It smells luxurious! The Elixir Ultime line does exactly as it claims, makes hair shiny. I'm obsessed with all of Kerastase products to be quite honest. I always get compliments on my hair by friends and co workers and I always recommend Kerastase. This brand has not disappointed me at all!
Publié à l'origine sur influenster.com
Jessica33
11.578124044E12 2020-01-04
Please bring back old formula
The new blend smells awful and doesn’t clean my blonde hair in the same way ! This used to be my favorite for the first time ever I will be returning . Please bring back the old one
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Sorry to hear of your disappointment regarding Le Bain Shampoo Elixir Ultime. We want to know your opinions and thank you for sharing you review with us. We appreciate all feedback whether positive or negative. Please continue to visit us for product launches and announcements!
mikyajbynour
41.599860963E12 2020-09-11
I have oily hair and this product gave be added hydration. My hair did feel like it was naturally styled after it was air dried.
Publié à l'origine sur influenster.com
Anonyme
41.59986094E12 2020-09-11
I used a sample of this a while back, and whilst it really help with frizz, it left my hair dull and full of residue, which I then had to resolve by using a special shampoo to remove the build up.
Publié à l'origine sur influenster.com
zairalv
51.599860919E12 2020-09-11
This shampoo gives a lot of shine, but for oily hair I do not recommend it gives a lot of weight. This shampoo has marula oil and argan oil!
Publié à l'origine sur influenster.com
nsmiley18
51.599860963E12 2020-09-11
Leaves my hair soft, shiny and free! It completely nourishes the hair from roots to ends :)
Publié à l'origine sur influenster.com
Starbelly
51.59134808E12 2020-06-05
Nice Lightweight Moisture
I have a LOT of long, straight, fine hair on my head that gets staticky in the winter. Most moisturizing lines leave my hair greasy with silicone or palm oil, sometimes it’s so bad my hair looks damp and stringy. This line is perfect for my hair as it smooths my flyaways without greasing them to my head. Smells wonderful too!
Publié à l'origine sur kerastase-usa.com
beccasoares
51.599860985E12 2020-09-11
For highlighted hair, this is one of the best shampoo eve used! It nourish your hair but it also lightness it. So you don't have to worry about getting an yellow orange color with time. Hands down the best shampoo ever.
Publié à l'origine sur influenster.com
ivrizo
41.59986094E12 2020-09-11
Love this one, even though if you use it too often, your hair can start becoming a little oily
Publié à l'origine sur influenster.com
Llorentz
11.575809112E12 2019-12-08
Bring back the old formula
I loved the old formula. I’m so disappointed with this change. My hair feels completely different. It’s frizzy and not shiny at all. My hair felt so smooth with this formula. I also hate the floral smell of this shampoo. I’m so mad I accidentally purchased this not realizing the formula had changed.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear you do not like the new formula or scent of the Le Bain Shampoo. The new formula is a lighter formula for a lightweight finish. For more moisture you may want to try Bain Satin 2. Thank you for sharing your comments.
rachelt35
51.599861008E12 2020-09-11
Leaves your hair feeling clean with no residue. Only need a dime size amount so the bottle lasts forever
Publié à l'origine sur influenster.com
Anne123
51.564975691E12 2019-08-04
Magic to my hair!
My hair is thick and sometimes dry. This shampoo brings magic to my hair. It feels lightweight and looks smooth and shiny. I highly recommend it!
Publié à l'origine sur kerastase-usa.com
frayerec
41.599860919E12 2020-09-11
I found this shampoo didn't do too much for my hair, due to it being for all hair types, I found as well even though it is part of the elixir range it did make my hair feel slightly greasy and I didn't use too much of it either
Publié à l'origine sur influenster.com
nikkii2
51.599860963E12 2020-09-11
I love kerastase products they work so well on my hair ! I'd love to try all the different ones they have
Publié à l'origine sur influenster.com
liz4786
11.575809112E12 2019-12-08
Heed the Warnings!
I've used at least 5 shampoos over the past few months. Different price ranges and brands. Paul Mitchell, tresemme, Pureology etc. This was by far the worst. It wasn't just underwhelming for the price, it was actively awful. I have thick, curly hair nearly down to my waist. This left my hair like straw. Tangled, rough feeling... just generally bad. I wish I would have heeded the reviews that warned of the awful change in formula but, alas, I learned the hard way. Its funny because the Kerastase product that I like has been discontinued (Fibre Architect). Hard pass on this.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
We are sorry to hear you did not find Elixir Ultime Le Bain Shampoo beneficial to your hair care concerns. It is a hair care collection of exceptional hair oils for soft hair creating ultimate shine. These oils provide hair nourishment for creating soft and shiny hair. Please use our diagnostic tool to help determine the best selection for you. https://www.kerastase-usa.com/diagnostic-tool
MeganLynn
11.571324773E12 2019-10-17
No Longer the "Rolls Royce of Hair Care"
Since 2010 I've been a Kerastase customer. I never thought I'd have to write such a negative review as this one is going to be. I've used the original elixir ultime line for years. My hair went from above shoulder length to down my back. But, this new formula for the elixir ultime shampoo turned my hair extremely dry and brittle. The smell is overpowering. The new formulas coming from Kerastase are not improvements. The new products are getting worse and worse. My hair feels like straw. With every change the products are getting worse and worse. I started this brand years ago because it was called the Rolls Royce of hair care. It use to be. Now it looks like I have to start all over looking for a trusted brand. Please bring back the quality products we're use to.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear the Elixir Ultime Le Bain Shampoo made your hair dry and brittle. The new formula is a lighter formula for a lightweight finish. For more moisture and a different scent you may want to try Nutritive Bain Satin 2, this is a moisturizing shampoo that will provide hair with nourishment. We appreciate your loyalty to Kerastase and for sharing your comments.
mmd900
11.571324781E12 2019-10-17
Terrible. Way to ruin a good thing
If it ain't broke, don't fix it. The new formula smells like 90-year-old grandmother and makes your hair look like a greasy, flat mess. I'm so disappointed I wasted my money.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear you do not like the fragrance of the Le Bain Shampoo and that it made your hair greasy. Le Bain Shampoo is a oil infused shampoo for dull hair that provides shine and nourishment. For a lighter feel on your hair you may want to try Nutritive Bain Satin 1. Bain Satin 1 is a lightweight nourishing shampoo for dry hair. Thank you for sharing your comments.
Alexis in LA
51.591348519E12 2020-06-05
Over The Moon Happy
I am obsessed with the Elixer Ultime product line. Started using it about 7-8 weeks ago after leaving Kérastase for other lines the last few years. Was immediately thrilled with it. I am blessed with full, wavy healthy hair, even after 17 years of getting highlights. This product, along with the Fondant, is fantastic. I wash my hair every three days and it is so full and bouncy after I blow dry. I couldn't be happier.
And the fragrance is to die for. If I could, I'd have candles made out of the scent. It is heavenly.
Am now looking to purchase the accompanying oil and everything I can of this line in travel sizes. I live in LA. This works amazingly well for me. Try for yourself.
Publié à l'origine sur kerastase-usa.com
April2019
21.56883218E12 2019-09-18
Ingredients of Elixir Ultime have been changed.
I got this product, because of the ingredients that were listed in the oficial website. If I was aware that the formula has been changed, I would not have gotten this Elixir Ultime. I would really appreciate if the info is kept up to date.
Yet, I do like the fragrance, I find it very delicate.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Thank you for bring this to our attention. We are sorry to hear about your experience and would like to learn when you purchased these products and your experience. Please call us at 877-748-8357.
manuelleta
51.599860919E12 2020-09-11
One of the best shampoo from Kerastase, it gives to my hair a healthy look. I have a dry to normal hair and curly it works good for my hair. [product:kerastase-elixir-ultime-le-bain-shampoo]
Publié à l'origine sur influenster.com
ralucau
51.599860985E12 2020-09-11
Love the whole elixir line, it has done wonders for my blonde/highlighted hair! It all started with the oil...
Publié à l'origine sur influenster.com
kateboschstyle
51.599860963E12 2020-09-11
I absolutely love this shampoo. This magical hair elixir makes my hair smells absolutely amazing and the texture of this shampoo is liquid silk-my hair feels like silk after using it! I have lots of fine hair but a little goes along way! Love it.
Publié à l'origine sur influenster.com
anonymous19
11.582884588E12 2020-02-28
Dissappointment
I can't believe they would change the scent and formula... as the saying goes why fix what's not broken. I will never purchase again unless they bring the old formula back.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear you do not like the new formula and scent for Elixir Ultime Le Bain. Le Bain is a lighter formula that provides softness and smoothness to hair.
Andrew
11.582884595E12 2020-02-28
Terrible new fragrence
It is crazy that you changed the fragrance. I wont purchase this anymore
Publié à l'origine sur kerastase-usa.com
Reply from KerastaseCCC
Thank you for sharing your thoughts with us. We are sorry to hear that you are not happy with your most recent purchase. Your feedback is very important to us and we are happy to share your comments with our team.
Sharon77
11.58288461E12 2020-02-28
Dull Hair Shampoo
New formula is absolutely awful. Leaves my hair frizzy. New smell is very flowery and smells cheap. LOVED the old All Hair Types.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear you do not like the new formula for Elixir Ultime. The opinions of our customers are important to us when making decisions about our products.. We appreciate your comments, and will be sharing them with others in our company.
emilym02
41.599860985E12 2020-09-11
This line is amazing! It makes my hair so shiny and not to mention it smells absolutely amazing! I use it a couple times a week and it makes my bleached hair feel and look so much healthier.
Publié à l'origine sur influenster.com
Steph30
51.558579199E12 2019-05-22
My new favorite
I finally bit the bullet and got myself the Elixir Ultime set. So glad I did. This shampoo cleanses very well, which surprised me, as I expected the completed opposite. It did not strip my hair (I HATE the squeaky clean feel, which I'm glad this shampoo doesn't do) or make it feel tangled after rinsing despite being a shampoo. I'm not bothered by the fragrance, it smells very nice to me. The matching conditioner smells even better though, which overpowers the fragrance of the shampoo anyway.
Publié à l'origine sur kerastase-usa.com
jessica_cream
51.59986094E12 2020-09-11
BEST SHAMPOO EVER! This manages to clean my hair very well. This shampoo lathers on the first layer of shampoo I apply, so you don't need to use a ton of it. Some shampoo can leave my hair still feeling dirty and dense but this one leaves my hair light. Also, this shampoo smells sooooo gooodd!! The smell also lasts very long. Downside is that it is pretty expensive but it's totally worth the cost!
Publié à l'origine sur influenster.com
Mhenna
11.566783288E12 2019-08-25
Hate the new formula
I really tried to like it. I hoped i would adjust. I finally decided I couldn’t take bad hair everyday. I made a switch to a much more expensive brand and love it as much as the old. Because of the price, I would switch back if the old formula returns. Until then, I’ll happily spend more money to love my hair again. I hope you are seriously considering it.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
We are sorry to hear you are not loving Le Bain Shampoo. This versatile nourishing oil shampoo that provides ultimate shine and hair nourishment. Please continue to visit us again as new products will be coming in the future
BeccaL
21.566783306E12 2019-08-25
New formula/ingredients do not live up to original
I’ve been buying this shampoo and conditioner duo for the past few months and it’s changed my hair for the better! BUT they recently changed the ingredients, and it doesn’t perform as well as the original. The scent also went from a pretty feminine scent to a horrible masculine scent. Please bring the original formulation back! There isn’t any many oils in the new one and it is not the same AT ALL. I’ve wasted my money!
Publié à l'origine sur kerastase-usa.com
Reply from KerastaseCCC
Thank you for sharing your feedback with us. The Elixir Ultime, Le Bain Shampoo was reformulated to include Murula Oil which provides weightless nourishment and ultimate shine. We understand that fragrance is very personal and we are happy to share the feedback you provided to the rest of our team.
Doberman1969
11.601655036E12 2020-10-02
Does not smell the same as the original - awful
I am so disappointed that you changed the scent on this Shampoo. It now smells like the bug spray I use to keep mosquitoes from biting in the summer. Truly disappointed. Using Elixir Ultime ( the old scent) was the best thing about my morning routine. Way to ruin a good thing.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Hi there! We are so sorry that you feel this way about our Elixir Ultime Le Bain Shampoo. We rely on your feedback so we thank you for taking the time to reach out. We will be certain to pass your comments along to our team and make them aware!
Amy425
51.558579288E12 2019-05-22
Finally found my perfect shampoo
I don’t understand the negative reviews! I received a sample with my order and loved it!! It makes my fine, wavy, hennaed hair shiny and bouncy. I have much more volume than with the Densifique and doesn’t dry out my hair like the Densifique did (sending it back!)
Publié à l'origine sur kerastase-usa.com
CLM123
11.561396653E12 2019-06-24
New formula is really bad
The new formula did not meet my expectations at all. I was very disappointed when I released that Kerastase changed the Elixir shampoo formula. The smell is very bad and my hair is ugly. Very disappointed. I wish I could send the product back and get my money back. I would recommend the old version/formula to my friends but I will not recommend the new product.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear you did not get the results you were expecting from Le Bain Shampoo.The opinions of our customers are important to us when making decisions about our products. We appreciate your comments, and will be sharing them with others in our company.
budkal
21.566783356E12 2019-08-25
Disappointed
I absolutely loved the original. After using it for years, I tried the new version and hoped for the best. I am so disappointed. I do not like the fragrance at all and it is no longer as moisturizing. I love Kerastase products, but they seem to constantly discontinue or change my favorite products. Please bring back the original and give your loyal customers an opportunity to purchase the version that works best for them.
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear that you didn't get the results that you were expecting from Le Bain Shampoo. We regret that the scent was not to your liking and the texture was not what you expected. We appreciate your comments and will share them with the team for their consideration.
Kathrin
11.566783369E12 2019-08-25
So sad!
This shampoo has been my absolute favorite for my highlighted very fine hair for years. I will now have to find another brand of haircare after Kerastase has changed the formula. I would have bought gallons of the old formula if I had known it was going to be changed. Please consider bringing the old version back again. And I have tried many other shampoos in the line but the Elixir Ultime was the best...
Publié à l'origine sur kerastase-usa.com
Reply from consumer care center
We are sorry to hear you do not like the new Le Bain Shampoo. This is a lightweight shampoo that provides nourishment and shine. The opinions of our customers are important to us when making decisions about our products and services. We appreciate your comments, and will be sharing them with others in our company.
gabbers
11.673284163E12 2023-01-09
NOT COLOR SAFE!!!
I was so excited to see how this line changed & was planning to buy it over my usual Kerastase line when my hair needed a pick me up. I thought this would be more hydrating with the added benefit of shine, especially because my hair responded well in the past.
Sadly, the 2nd ingredient in this is alcohol. Alcohol?!? My beautiful salon violet red will literally turn my roots Ronald McDonald orange/red. Until I could get the alcohol washed out (3-5 washes later) my salon was going to help me correct it.
Please please please for the love of your customers make sure to list clearly that this is NOT color safe. It's crucial information if you don't know what to look for in the ingredients!!!
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Thank you for sharing your experience. ELIXIR ULTIME Le Bain Shampoo is suitable for color treated and natural hair color. Ingredients may have different functions in products depending upon their combination with other ingredients. The percentage of specific ingredients in any given product is not a measure of the ingredient's efficacy. It is the unique formula and technology that provides the desired result.
coley1976
11.668282744E12 2022-11-12
So sad!
I absolutely loved the original elixir ultime shampoo! This one is just terrible....ugh. I have never felt so compelled to write a review. I do not recommend:( The new scent is atrocious and both the shampoo and masque left my hair like straw.
Publié à l'origine sur kerastase-usa.com
Reply from Consumer Care Center
Thank you for sharing your feedback with us. We are sorry to hear our new formula did not meet your expectations. We will let the appropriate persons in charge of this product group aware of your experience. Please continue to visit us for product details and helpful usage tips.
Condokat
21.555806298E12 2019-04-20
Unpleasant Smell - Lather Lacking
It is a luxury to spend over $100 on shampoo and conditioner - no doubt. So I have very high expectations. I was a huge fan of Oleo Relax Shampoo and Masque and don't understand why they would discontinue such a wonderful product. This isn't even worthy to share counter space as far as I'm concerned. First of all the aroma is repulsive to me. It smells like cheap men's deodorant. It doesn't lather up well either. Very disappointed and will need to return.
Publié à l'origine sur kerastase-usa.com
Reply from KerastaseCCC
Thank you for sharing your feedback with us. We are sorry to hear you were not happy with the Elixir Ultime Le Bain Shampoo. In order for us to further assist you please contact our Consumer Care Center at 877-748-8357
KER TS ELIX ULT BAIN 80ML
Kerastase - Elixir Ultime